FAQ'S & Cancellation Policy

The Akashic Records are often described as a cosmic database or energetic library containing the experiences of the soul. They are a non-physical source of universal knowledge, insight, and guidance that can help bring clarity to your life, patterns, relationships, and spiritual journey.

I highly recommend coming to your session with questions. The more specific and honest you are about what you want clarity around, the deeper we can go.

At the beginning of the reading, I will share images, impressions, or messages that come through from your guides or loved ones. From there, we’ll explore the issues, questions, or life situations that led you to reach out.

As you speak and ask questions, I tap into the Akashic Records for insight, guidance, and information that may help you better understand what you’re experiencing and what may be unfolding next.

No. I do not currently offer missing-animal communication. I have worked with missing-animal cases in the past, but because there is often no way to validate the information in real time, I choose not to offer this service.

Animal Communication is an intuitive connection that allows me to tune into your pet and receive information through thoughts, images, emotions, sensations, and impressions.

During a session, I connect with your animal to better understand what they may be experiencing, what they want you to know, how they feel about situations in their life, and what may help strengthen the bond between you.

It can also bring insight into behavior, emotions, relationships, changes in the home, end-of-life concerns, and messages from animals who have passed.

Some people use the term pet psychic, but I describe my work as Animal Communication. I intuitively connect with your pet and receive information through thoughts, images, emotions, sensations, and impressions.

A session can help bring clarity around behavior, emotions, relationships, changes in the home, physical concerns, end-of-life questions, or simply what your pet wants you to know.

Animal Communication can help you better understand your pet’s emotions, preferences, behavior, relationships, routines, and overall well-being. It can also offer insight into changes in the home, fears or anxieties, end-of-life concerns, and what your pet may want you to know.

For animals who have passed, a session may also bring through messages, memories, reassurance, and a deeper sense of connection.

Please send me a clear photo of your animal companion with their eyes looking at the camera. I use the photo to connect with their energy, so your animal does not need to be physically present with you during the session.

In fact, if possible, I prefer that your animal is in another room or simply relaxing somewhere nearby. A calm, quiet space helps me focus and allows you to get the most from your session. If your animal needs to be in the same room, that’s completely okay — I just ask that the environment be as settled and distraction-free as possible.

I also recommend finding a quiet space away from children, television, or other activity, and coming to the session with an open mind and open heart.

Please send your questions ahead of time based on the type of session you book. Sessions can be done by phone, FaceTime, or Google Meet. I tend to have my strongest connection over the phone, but I’m happy to work with whichever option feels most comfortable for you. If we’re connecting by phone or FaceTime, I’ll also need the best number to reach you.

No. Animal Communication is not a substitute for veterinary care, diagnosis, or medical treatment. It can offer intuitive insight into what your animal may be experiencing or wanting you to understand, but any health concerns should always be evaluated by a qualified veterinarian.

Animal Communication can be used alongside veterinary care to provide an additional layer of understanding, comfort, and support for both you and your pet.

Mediumship is the ability to connect with Spirit and receive messages, impressions, and guidance from beyond the physical world. During a session, I may connect with loved ones who have passed, pets in Spirit, angels, spirit guides, and other spiritual support that may come through for you.

Messages can arrive through thoughts, images, feelings, memories, sensations, symbols, or simply a strong sense of knowing.

A mediumship session can offer validation, comfort, reassurance, guidance, and a deeper sense of connection with the spiritual world around you.

The connection with someone you love does not end when they pass. During a mediumship reading, I tune into Spirit and receive messages, images, memories, feelings, symbols, or other impressions from loved ones who have crossed over.

These messages may bring validation, comfort, clarity, healing, or reassurance, and can help you feel a continued connection with the person or pet you love.

Every connection is different, and I allow the session to unfold naturally based on who comes through and what they want to share.

Come to your session with an open mind and as relaxed as possible. You’re welcome to bring questions or topics you’d like clarity around, but you don’t need to prepare a long list.

Try to focus on being present and listening rather than taking detailed notes throughout the session. If something comes through that doesn’t immediately make sense, keep an open mind. Sometimes the meaning becomes clear after the session — days, months, or even years later.

Most importantly, allow the session to unfold naturally. Mediumship works best when there is space for Spirit to communicate in the way that comes through.

Reiki is a gentle form of energy healing that supports relaxation, balance, and overall well-being for both people and animals. It works with the body’s energy to help reduce stress, encourage calm, and support the natural healing process.

I use Reiki as part of my intuitive energy healing work to support physical discomfort, emotional stress, energetic imbalance, recovery, and overall quality of life. It can also be used during end-of-life care to bring comfort, calm, and peaceful support for both the individual or animal and the people who love them.

Reiki is a complementary practice and is not a substitute for medical or veterinary care.

Reiki works with the body’s natural life-force energy to support balance, relaxation, and overall well-being. During a session, energy is directed where it is most needed, helping to calm the nervous system, ease emotional stress, and support the body’s own healing process.

Each session is different. Some people or animals may feel warmth, tingling, deep relaxation, emotional release, or simply a sense of peace. Reiki is gentle and noninvasive, and it can be used alongside medical or veterinary care.

All of my Reiki and energy healing sessions are offered remotely. For people, I may encourage you to find a comfortable place to lie down or relax, listen to calming or meditation music, and simply allow yourself to receive the session.

For animals, I try to schedule the session during a time when they can be comfortable and relatively relaxed. They do not need to remain still or be separated from you, and you do not need to physically participate in the session.

During the session, I intuitively work with the body’s energy, focusing on areas that may need additional support physically, emotionally, or energetically. Every session is different, and I allow the healing work to unfold based on what I sense is needed.

Reiki can be used in many different situations to support comfort, balance, relaxation, and overall well-being. It can complement traditional medical or veterinary care, support recovery, help with stress or emotional overwhelm, and provide comfort during difficult transitions.

I have also used Reiki in hospice and end-of-life situations, including supporting pets during euthanasia or while they are passing in the arms of the people who love them. In those moments, the intention is not to change what is happening, but to offer calm, comfort, peace, and loving energetic support.

Reiki can be used for both people and animals and can be offered remotely, making it accessible even when I cannot be physically present.

Distance Reiki and intuitive energy healing allow me to connect energetically with you or your animal without being physically present. Each session is unique and unfolds based on what I intuitively sense your animal needs.

Reiki is the foundation of my energy work, but the session may go beyond traditional Reiki. I may incorporate chakra balancing, crystal energy, grounding, sound or voice toning, and spiritual support, including working with Archangels. I may also be drawn to particular areas of the body or energy field and receive intuitive impressions that guide the session.

I don’t follow the same formula with every one. I allow the session to unfold naturally, using the energy, tools, and spiritual support I feel guided to bring in.

These sessions can offer gentle support for physical and emotional well-being, stress, recovery, changes in behavior or energy, and end-of-life transitions. Energy healing is complementary and does not replace physician care or veterinary care.

For people, choose a quiet, comfortable place where you can relax without interruption. You may want to lie down, dim the lights, listen to calming or meditation music, and set an intention for what you would like support with during the session.

For animals, try to choose a time when they can be comfortable and relatively relaxed. They do not need to stay still or be asleep and are free to move around, eat, drink, or simply continue doing what feels natural to them.

There is nothing special you need to do to receive the energy. Simply create a comfortable environment and allow yourself or your animal to receive the session in whatever way feels natural.

Walk With Spirit is a deeper spiritual mentorship experience designed to support you through change, healing, grief, uncertainty, and personal growth.

Sessions may include opening your Akashic Records, intuitive guidance, and spiritual support based on what you are moving through. When appropriate, messages may also come through from loved ones in Spirit.

For clients who feel especially connected to their animals, Animal Communication can also be part of the session. Your pet may offer guidance, perspective, reassurance, or insight into what they want you to understand as you move forward.

Unlike a traditional Mediumship reading, Walk With Spirit is not focused only on connecting with Spirit. It is an ongoing, deeper conversation about you — where you are, what you are navigating, and what may help you move forward.

Every Walk With Spirit session unfolds differently. You are invited to come with an open mind and an open heart, and to share honestly about what you are experiencing, questioning, struggling with, or ready to move through.

Our conversation is held in a private and confidential space where you can feel safe expressing emotions, releasing what you may have been holding onto, and exploring parts of your life in a deeper way.

As you talk, I listen intuitively and connect with Spirit, your guides, your energy, and what I sense through your words and your body. Guidance may also come through the Akashic Records, loved ones in Spirit, or your animal companion when appropriate.

Spirit may bring forward unexpected perspectives, exercises, tips, or tools to help you look at your life differently, release what is no longer serving you, or begin moving through the world in a new way. Sometimes what comes through may be very different from what you expected when you arrived.

There is no set formula and no two sessions are the same. I am not there to tell you how to live your life. I hold the space, listen, connect, and share the guidance that comes through Spirit for you to explore in your own way.

No, I do not record my sessions. I want our time together to remain private and confidential, and I prefer to stay fully present with you rather than focusing on recording or storing a copy of the session. If you would like to keep a recording for yourself, you are welcome to record the session on your end.

Yes. Many of my services can be combined within the same session, depending on what you’re looking for. This may include Animal Communication, Energy Healing, Akashic Records, Mediumship, or other intuitive work.

If you’re interested in combining services, please reach out before booking so we can choose the best option and session length for you.

All sessions and services are non-refundable once payment is made.

If you need to reschedule, please provide at least 72 hours’ notice before your scheduled appointment. With 72 hours or more notice, your payment may be transferred to a new appointment time.

Cancellations or rescheduling requests made less than 72 hours before the scheduled appointment will result in the full session fee being forfeited.

No-shows will forfeit the full session fee.

If Lisa needs to cancel your appointment, you may choose to reschedule or receive a full refund.

Payment may be applied as credit toward another service of equal or greater value. If choosing a higher-priced service, the difference must be paid before booking.

By booking and submitting payment, you acknowledge and agree to this cancellation and refund policy.